So i was just making a new sim and i go onto accesories and i try to change the colour of some glasses and the swatches dont come up. inestead theres just a white arrow pointing to where the swatches would be. its the same for clothing. (in the photo i am not hovering over the item, i have clicked on the swatch tab.)
I am having the same issue. My homescreen doesn't load properly, there are no links or anything its just a blank screen and then when I go to CAS I only get a white arrow, even without any mods or CC in my game. My computer is up to date and perfectly fit to run my game. It has been doing this for a week or more, since whenever the last game patch / update was.
I find that most UI and Swatch bugs I get in my game, after patches, are due to 'UI Cheats Extension Mod' or 'More Columns' mod, they are updated regularly, so if you have either of those installed, it is worth checking if they have an available update.
There was also a mod recently introduced that allowed users to change colours of hair, clothes, and more using the makeup customization tool that lets you edit hue, saturation, etc. If you are using that mod, it might also be that, but I'm not sure as I don't use that one personally.
i do actually have the colour swatch mod. i imagine it needs updating. i thought it was mc command centre but looks like its not.
HI @emiibelll
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
