Computer freezing while playing Sims 4
My entire computer freezes while playing Sims 4. I am unable to close the game or even move my mouse, and have to hard reset the computer. I've tried reseting my game data to factory settings with no...
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Is this an issue that started with a certain patch or was it always like this for you ?
Mine has done it on occasion. I fixed it the first time by deleting the extra saves, and apparently deleted a corrupted save. Everything worked fine.
It just started doing it again, but now I can move all my data to the desktop and erase the folder from Documents, then restart the game and let it generate a new folder. With none of the old data in the game, it still freezes after about 5 or 10 minutes. My next attempt will be to back up my game packs (if I can find them) and erase the whole program from my computer and reinstall Sims 4 from scratch.
@KonoBokeSite could you make your own post with a DxDiag attached to it?
You can read about how to gather your DxDiag over here:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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