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nayahjenkins's avatar
nayahjenkins
New Novice
4 months ago

Computer keeps crashing

Hi! My game keeps crashing my entire computer. I have already repaired the game multiple times, changed the game visuals from ultra to high, and uninstalled and reinstalled the game. I also have no cc or mods installed. This didn’t start happening until i downloaded enchanted by nature. I tried to play the game without enchanted by nature downloaded and the game still crashed. What could this be and what should I do. Please help!

3 Replies

  • nayahjenkins​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • Attached is the log.

    I was able to play yesterday for over 5 hours, but when I tried to play today the game crashes my computer within a few minutes.

  • nayahjenkins​  Most of the errors in your dxdiag are crashes of the graphics driver.  So please do a clean uninstall and reinstall of the driver, as described here:

    https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

    If you get another crash afterwards, whether it's the game or your whole computer, please look for new errors in the Reliability Monitor.  Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

    Look for an error that happened at exactly the time of the most recent crash.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.