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Izaka's avatar
Izaka
4 years ago
Solved

Config.log file broken

So my config.log file is broken. I've done everything I can to fix it: Inserting the name and number into the config.log file and database, repairing the game via origin, uninstalling & reinsta...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @Izaka  Your model of graphics card is in the database, but your specific card's device ID is not.  This is the relevant string, from your dxdiag:

    Device Key: Enum\PCI\VEN_10DE&DEV_2489&SUBSYS_883E1043&REV_A1

    Specifically, VEN_10DE means Nvidia, and DEV_2489 is your card's device ID.  So you'll need to edit graphicscards.sgr to add it.

    The easiest way is to make a copy of the file and dump it in ConfigOverride: a game repair or patch will overwrite any changes you make to the original copy.  Open the file and search for "3060 ti," and you'll see this:

    card 0x2486 "NVIDIA GeForce RTX 3060 Ti" $cardLevelUber $resolutionHigh

    Change the 2486 to a 2489 and your card should be recognized.  You'll still need to launch the game once to update the config file.

roberta591's avatar
roberta591
Hero (Retired)
4 years ago

@Izaka  Run dxdiag - you will need data from the txt file crated. You need to edit the GraphicsCards.sgr file with data from the dxdiag.txt file. The syntax has to be exact or it won't work. If you attach your computer's dxdiag we can help you. The config.log is created every time the game is started - It's the GraphicsCards.sgr file the game reads. OR copy the GraphicsCards.sgr file to ConfigOverride file in the games user document folder. and you can edit it all you want and if you mess up just recreate that file and try again. Without the dxdiag file we can't tell you what to edit.

  • Izaka's avatar
    Izaka
    4 years ago

    @roberta591 Here's my dxdiag. Just so you know my card is in the database, im almost certain there's something wrong with the config.log file

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      4 years ago

      @Izaka  Your model of graphics card is in the database, but your specific card's device ID is not.  This is the relevant string, from your dxdiag:

      Device Key: Enum\PCI\VEN_10DE&DEV_2489&SUBSYS_883E1043&REV_A1

      Specifically, VEN_10DE means Nvidia, and DEV_2489 is your card's device ID.  So you'll need to edit graphicscards.sgr to add it.

      The easiest way is to make a copy of the file and dump it in ConfigOverride: a game repair or patch will overwrite any changes you make to the original copy.  Open the file and search for "3060 ti," and you'll see this:

      card 0x2486 "NVIDIA GeForce RTX 3060 Ti" $cardLevelUber $resolutionHigh

      Change the 2486 to a 2489 and your card should be recognized.  You'll still need to launch the game once to update the config file.

      • Izaka's avatar
        Izaka
        4 years ago

        The issue that I'm dealing with is that when I edit my config.log to have a name in the database and I save it, there is no change. If you look at the first post I made on this thread, you will see that there is just a space and no name next to where it says name (database). The ID number is also set to 0. 

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