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TaylorKoryn's avatar
TaylorKoryn
Seasoned Newcomer
9 days ago

Game Crashing

Updated game today 7/10/25. When loading game, I can get to live mode but when I go to have sim create the reclaimed dining table the game freezes and crashes. I have removed all mods, and it is still crashing. 

3 Replies

  • HI TaylorKoryn​ 

    moving this to the tech forum for troubleshooting

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

  • TaylorKoryn​  I apologize for the late reply; I somehow missed your post.

    The Sims 4 crashes in your dxdiag point to a component of the VC++ runtimes, so it's a good idea to uninstall and reinstall yours.  Open Windows Settings > Apps, scroll down to the Microsoft Visual C++ Redistributables, click the versions from 2015 or newer, and uninstall.  Don't touch the older runtimes.  You can get fresh copies of the newest ones here:

    https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

    You only need the 2022 versions, both x86 and x64 but not the ARM version.  Restart your computer after installing them and before trying to play.

    And just in case it's relevant, please remove any custom content you have in addition to your mods.  You don't need to save your progress; this is just for testing.

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