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LucianQueen's avatar
LucianQueen
Seasoned Newcomer
2 months ago

Corrupted game

Since the Reaper update I have been experiencing a lot of issues with my game and it is now impossible to play it.  I  removed the mods before updating. Replaced the mods folder and restarted the game, and all I kept getting was a message from Better Exceptions informing me that some of the mods needed updating.  Updated all of the, but I kept getting the same messages.  Plus the stalls in san myshuno were not functioning properly and everything in the square was attached to each other.  After several attempts to  try and rectify the issue.  I uninstalled the game, and the next day I reinstalled it.  Logged back in, expecting to start a new game afresh, only to find my and my saved games were still there.   I deleted the cache and all my saves.  Logged out and restarted the pc.  Went back into the game.  Everything was still there.  My saved games, cache etc and the better exception message kept popping up even though I had not replaced the mods folder.  Once again, I uninstalled the game and followed the procedure above.  The game is starting up and I am still able to load it even though there is no saved game folder.  Better exceptions warning is not going away, even though I do not have it installed.  I am very frustrated at this point and this has never happened to me in all the time I have been playing since Sims 1 to the present.  Can you please help me?

    • LucianQueen's avatar
      LucianQueen
      Seasoned Newcomer

      Thanks for the response.  I followed the steps you recommended, and nothing has changed.  Still the same issue.  ðŸ˜ž 

  • LucianQueen  Are you saying that after moving the folder, your saves, mods, etc. are still present in the game?  If so, there are two possibilities: you moved the wrong folder, or you moved the right one but OneDrive downloaded a fresh copy for you.

    If the latter is a possibility, pause OneDrive syncing and rename that same Sims 4 folder.  Then see whether your old saves are available.  To pause syncing, right-click the cloud icon that's either in the lower-right corner of the screen or in the Tray (^ icon) and choose whatever time frame you want.

  • LucianQueen's avatar
    LucianQueen
    Seasoned Newcomer

    I am very frustrated with this issue.  If I  uninstall/delete the EA app altogether, redownload the app again, and reinstall all the games, do you think the game will work?  I do not mind losing my saved games and starting from scratch.  I am very annoyed that I cannot play properly. 

  • LucianQueen  Uninstalling could help, but I'd rather find out whether OneDrive is the problem first.  Not only is that a faster intervention, but a OneDrive issue would persist after a reinstall.