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Shortney01 Are you saying the EA App lists Cottage Living as installed, but none of its content loads in-game? If so, please run a search for the pack's folder. Open a File Explorer window, click This PC in the left panel, and enter EP11 in the search field in the upper-right corner. Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here.
If your problem is entirely different, please describe it in more detail. Feel free to post screenshots.
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