Roeesofer
3 years agoNot applicable
Course game
Hi, I have the game and it keeps crashing, I have the message that keeps popping up. Please, I need your help
@Roeesofer Just so we're on the same page here, please move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. Open the game, which will create a new folder with no content. Don't add any of your old content back to it; just start a new save and let me know whether it crashes.
Please also post a new dxdiag, so I can go over it again, and let me know how much memory Sims 4 and your system overall are using according to the Task Manager. You can post a screenshot or just list the numbers.