REAL question...DID THEY STOP WORKING ON THE GAME?

At this point I have been playing Sims my whole adult life. It's my favorite game. I had to stop playing before because my game was lagging too much and everything was so buggy, I THOUGHT it was my computer, so I got a new one. Turns out, no, it's not me OR my computer, it is indeed the game. My brother started playing it and then my husband following him, and THEY BOTH have the SAME ISSUES as me!!! I have all but four of these packs and have spent sooooo much money getting them. It's not a dead game or so I thought.... I have repaired, uninstalled, reinstalled, bought a better computer and this game is buggier and LAGGIER than a dang indie early release game on steam!! These packs, kits and extra content is cool, but you charge WAY too much for them for them to be so buggy and unplayable sometimes. I can't even get some of the events and things done in most of the packs to finish and complete things. I was going to list specifically all of the problems and bugs I have experienced but I literally don't have all day. WHERE ARE THEY???? WHY AREN'T YOU FIXING YOUR MOST POPULAR GAME? You are freaking EA, I mean COME on!!