Crash on Idle Game
I've been having this very strange problem since September that, say, if I am playing Sims 4, everything is fine and normal for a straight half an hour, then I check my phone for 5 minutes or get up ...
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@hoaxSkeleton Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
It would also be worth doing some hardware monitoring, to see whether the freezes are also related to overheating. Download hwinfo from here:
https://www.hwinfo.com/download/
You don't need to install anything if you don't want to; just choose the Portable version, unzip it, and launch it from Downloads or wherever you want. (If you would like to install, be sure to click the green button, not the orange one.) Restart your computer, and don't open any other apps. Launch hwinfo, choose "sensors only," and click the icon that's a sheet of paper with a + sign to start logging. Save the file to your desktop for easy access later.
Wait five minutes, then launch Sims 4 and play for 20 minutes. (Please time it in both cases, so I can see exactly where in the log the transition happens.) Then leave the computer alone for five minutes, make sure it's frozen, and force a restart as necessary. The log file should be intact until the freeze; please upload it to a third-party free filehosting site and link it here. Please leave it in .csv format, or if you use OneDrive to share, please compress it in .zip format instead.
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