The game shuts down a few seconds after starting

Hello, The Sims4 crashes after a few seconds of playing in Family Mode. it started after the update 1.122.218.1030. I tried different methods to help myself and they didn't help. then I deleted the mods, reinstalled the game and it still didn't help. All my saves still broke, even those I didn't play with mods. Also, when I create a new family in a new save, the error persists.
A week ago, after the game crashed, I got an error file, but now it doesn't appear. What else can I do?