Forum Discussion

6 years ago

Solved

Crash to desktop, just got the game. KMS

EA Is trash, just got a $30 game and it crashes on load. My computer can run every game on epic over 100 fps so wtf does this * not work.

puzzlezaddict
6 years ago
@Spankyliam If you have RivaTuner Statistics Server and/or MSI Afterburner, disable them before launching Sims 4.

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Community Manager

6 years ago

Hey @Spankyliam if you are having an issue then we are happy to help you get it fixed.

We would need to know a little information as to what exactly is happening and a DxDiag would be helpful too: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

6 years ago

@EA_Darko I start the game and it crashes to desktop without warning or messages.

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