Forum Discussion
puzzlezaddict
2 years agoHero+
@DragonAge_300905 @mcrudd @Shell89 @0_Yeah Please clear the EA App's cache and restart your computer.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Open the App, click Sims 4, select Manage > Manage Add-ons, and find your new content on the list. If you see a Download button, click it. Otherwise, please post a screenshot of what you see. If the new pack or kit isn't in that list at all, let me know.
If you can't download the DLC, whether there's a Download button or not, please sign into ea.com, open your profile and then your Order History, and let me know whether the transaction shows as completed, pending, or failed.
2 years ago
Clearing the cache worked! Thanks!