@DragonAge_300905 @mcrudd @Shell89 @0_Yeah Please clear the EA App's cache and restart your computer.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Open the App, click Sims 4, select Manage > Manage Add-ons, and find your new content on the list. If you see a Download button, click it. Otherwise, please post a screenshot of what you see. If the new pack or kit isn't in that list at all, let me know.
If you can't download the DLC, whether there's a Download button or not, please sign into ea.com, open your profile and then your Order History, and let me know whether the transaction shows as completed, pending, or failed.
Clearing the cache worked! Thanks!
Community Manager
