Forum Discussion

DragonAge_300905's avatar
DragonAge_300905
Seasoned Ace
3 years ago

(Current Issue) - Book Nook/Grunge Revival Show Unowned After Purchasing

Fix the EA app or allow me to sign in to origin to do the fix myself!! Proof of payment for the new booknook kit inclosed Proof of demanding to pay for it again to recieve product inclosed I...
pc
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
3 years ago

Hey all,

Sorry for the delay, the Gallery maintenance took up most of my time yesterday and this slipped through the cracks as a result.

@DragonAge_300905 , @mcrudd , @Shell89 , @0_Yeah - Could you let me know if you're still seeing this issue now?

If so, can you share an EA Error Report ID here as well?

mcrudd's avatar
mcrudd
Legend
3 years ago

@EA_Cade 

My issue has resolved itself with time. I signed out and back into my EA app just now and my kit was available to download. All is well in my game now, looks like it just took almost three days to process the purchase. Here is some attached pics to show you mine is all goods now 🙂 

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