Another day - still the same problem.
I still don´t have access to my Nook Book Kit. I have so far tried everything anyone has posted in here. I uninstalled and reinstalled Sims 4, the EA App, deleted all my Sims folders to have a fresh start, Cleared my Cashe, Repaired the game and the EA App, logged out and in several times, restarted my PC several times, updated my Help request in the Service section (where noone has reacted ever since I posted it yesterday afternoon (so for USA Morning).
I am at a loss.. I am hoping at one point the Support will answer, fix or refund the pack because I am not spending the money twice because there is a bug.. and I am also getting a little impatient.. and sad
Same here, still not working for me. Also frustrated with the suggestions to contact EA Support when it's literally down right now and cannot be contacted afaik. Hoping they'll sort us a solution real soon.
My issue is still ongoing as well. I hate to complain but it's really frustrating given the amount of money I've invested into this game over the years.
Community Manager
