Hello I am unsure if this goes here or not but post it and see what happens.
i bought both the grunge revival kit & book nook dlc's through ea app, but unable to install it & the app says i dont own them don't know if this is a bug on store.
i have checked my email, my bank account & my account on ea website with order summary all said that i bought them Exept the ea launcher/app thing, i also tried quit launcher, relogged into account & repair game didn't work
How can i download them?
this is the 1st problem i have had with new app/launcher any help will be useful
Thank You.
Try these steps:
Verify that the app is updated to the latest version. Click Start>EA (folder)>EA Updater and wait for the app to be updated.
Then clear the app's cache. Click the 3 lines at the top left and choose Help>App Recovery. Click Clear Cache and wait for the app to restart. At that point close the app and restart the computer.
When you have reopened the app after restarting, click on the icon for The Sims 4 and choose Manage> Manage Add-ons and verify that the two kits are present and have the Download button. Then all you have to do is click on Download.
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