I cannot download the new packs I bought from the EA store app. There is no option to do so. I have tried searching these databases, I've CLEARED MY CACHE, I've repaired the game, the only thing I can do is REBUY the packs in the app. If I go into the game, it tells me to DOWNLOAD the packs from the app. I cannot. The only answer I've seen is to do it in Origin. Well, thanks to the EA app, I can no longer USE origin. So How do I get my packs?
@Lucygirl5 wrote:
@Gagea25my report id: 90c7e1e1-4939-4960-9c63-6feb23ecf711
I purchased book nook kit as well and it disappeared from my game library after I entered the code. I can't download it....it just wants me to repurchase it.
Did you try clearing the cache in the app? I had the issue with that kit, no others and I've purchased quite a few before and I cleared my cache and restarted the app and then I was able to download it. Hope it works for you! 🤞
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