Forum Discussion
I've been browsing posts similar to this but they aren't helping me with what i have an issue with so please bear with me 😳
My Sims 4 Gallery won't work properly.
i know a lot of people have issues with this but i've read them and it didn't really relate to my issue.
I AM connected to the internet and my Origin is too, but when i go to the community nothing will load. i get these red X's over every entry and i can't click them or anything, it just won't load. all of my saved entries or posts are still in my personal gallery but i can't get anything new now, my issue is only with the community tab.
I'm currently repairing my game which hopefully will help (if it does i will post that it helped) but in case it doesn't could you guys leave some suggestions?
Edit: repairing the game did not work. it is telling me the item could not be located.
- Phantomlover17179 years agoHero+
Do you have this in the entire gallery? Could you try taking out the tray folder out of Documents\Electronic Arts\The Sims 4?
- Anonymous9 years ago
I took the Tray out and nothing has changed. anything i have saved previously is visible and loads but my community tab and things i haven't saved to my library do not load.
- Phantomlover17179 years agoHero+
Do you have any security software that might be blocking the pictures to load? Could you try disabling it just to test?
- 5 years ago@Phantomlover1717 Your post: Do you have this in the entire gallery? Could you try taking out the tray folder out of Documents\Electronic Arts\The Sims 4?
My answer: This is for the entire gallery except my own library. Also when you say try taking out the tray folder out of documents/electronic arts/the sims 4 I don't know how to do this. I have looked and I don't have like a tray folder. - 10 months ago@Phantomlover1717 Do i delete all of the items in it im confused
- puzzlezaddict10 months agoHero+
@maleem213 The idea is not to delete the Tray folder but to move it out of the Sims 4 folder. The content will be intact, just not read by the game.
Having said that, please try the suggestions in the first post on page one before doing anything else.
- 8 years ago
I've had the same issue for months. I've done everything and nothing has worked. I think it's a bug that EA NEED TO FIX.
- Anonymous8 years ago
Yeah, I gave up but i logged on after updating my game today and it was working again so hopefully things work for you as well.
- 5 years ago
- Me too this just happened after the ghost pre patch 21 jan 21 on my sons laptop due to his anti virus blocking mods and turning off sims
- 5 years ago
After the update the game disable the cc and the mods so i went back in to re enable them so i can use them but when i restart the game after check marking the to enable them it still shows up disable again. i put the mods in different folder on my desktop and put new cc in the mods folder to see if it would work in the game and it sti
- 5 years ago@SierraSchelker Did you go back into the game settings and reinstate mods tick box?
- 5 years ago@puffelymomo32 Yea it sounds like you are experiencing what I am currently going through. The gallery not being able to pull up any other simmers content because of a red X on everyone in the community tab and the spark'd and even the news portion, but my own contents saved in my library I can look at. The other simmers every time I click on the big red X's says "Could not locate this item". Just trying to get it fixed.
- 3 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Svenska
How often does the bug occur? Every time (100%)
What is your current game version number? 1.93.146.1020
What expansions, game packs, and stuff packs do you have installed? I don’t know, hahaha a lot
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? When I open the gallery everything is marked with ❌ and when I click on every post I get a notification saying “ can’t find this object “
What do you expect to see? That the gallery is working again
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the recent update on November 22 2022
When I open the gallery everything is marked with ❌ and when I click on every post I get a notification saying “ can’t find this object “. Please help me I can’t download ANYTHING from the gallery!
- Pick-a-boo_doo3 years agoSeasoned Veteran@rockycassi
Hi, there.
It seems to fall the "All Gallery items show as Red X instead of a picture" section in the following thread.
https://answers.ea.com/t5/Game-and-Mod-CC-Issues/READ-FIRST-Gallery-Connection-Troubleshooting-Status-ONLINE/td-p/9514109
I hope this can be resolved.- 3 years ago
Omg thank you, i couldn’t find that thread before!
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