Forum Discussion

crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
crashing
guides
launching
pc
kathydana's avatar
kathydana
5 years ago

So I just updated my game and as usual the first time i opened it said that mods and cc were disabled so i turned them on and closed my game but when i opened again the same message was on the screen....I closed and opened the game a lot of times and turned on the mods/cc option... I only use one mod (pregnancy mod) and some CAS like makeup and hairstyles... I tried to repair my game too but nothing happened ☹️

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    5 years ago

    @kathydana 

    This is caused by your security software blocking access to a settings file in The Sims 4 folder. You should give the game access. Temporarily disabling protection while doing the change may also work.

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