Forum Discussion

crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
pc
SimStella5's avatar
SimStella5
5 years ago

@natalka1936 I had the same problem and this worked out for me!!!You must check the number in the file GameVersion.txt .It is located in the Documents/Electronic arts/TheSims 4/GameVersion.txt The right number after the update December 2020 is1.69.57.1020

natalka1936's avatar
natalka1936
5 years ago
@SimStella5 THANK YOU SO MUCHHHHH! OMG IT WORKED REALLY! I'M SO HAPPYY THANK YOU !!!!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.50,539 PostsLatest Activity: 8 days ago