Forum Discussion

crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
pc
SimStella5's avatar
SimStella5
5 years ago
@bredtsim I had the same problem and this worked out for me!!!You must check the number in the file GameVersion.txt .It is located in the Documents/Electronic arts/TheSims 4/GameVersion.txt The right number after the update December 2020 is 1.69.57.1020
bredtsim's avatar
bredtsim
5 years ago
@SimStella5 This worked. thank you! Never would have figured it out on my own,

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