SIMS 4 Wont launch since you've made it free.
I've seen many post about the similar topic but I can never produce a fix. I have owned Sims 4 for years and wanted to play it again only to find out that it crashes on launch. I was planning on starting from scratch anyway so I started with a 100% wipe of all files from all drives related to sims. When that didn't work, I wiped all Sims AND EA related content... still fails. Went from always working and never crashing to unplayable. What the f... did you nerds do. If its not broken DONT TOUCH IT. Please help so that I can enjoy my game again. Please reply as if I know nothing about computers.
Teigen73 Your dxdiag lists two crashes of the graphics driver, so please do a clean uninstall and reinstall of the driver, as described here:
If that doesn't help, the Sims 4 crashes look like they're from conflicting software. The most common culprit is Razer apps, so please uninstall any you use: Synapse, Chroma, whatever you can find. You may be able to reinstall them later, but please test with all of them gone.
If that doesn't help either, please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.
If the game freezes or crashes in a clean boot, please try again, except with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
