Forum Discussion

crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
crashing
guides
launching
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@maleem213  The idea is not to delete the Tray folder but to move it out of the Sims 4 folder.  The content will be intact, just not read by the game.

Having said that, please try the suggestions in the first post on page one before doing anything else.

About The Sims 4 Technical Issues - PC

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