Forum Discussion

crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
crashing
guides
launching
pc
15drk5juska2's avatar
15drk5juska2
Rising Newcomer
6 months ago

I had this same issue and had to look it up myself. What worked for me is check what game version it says in the bottom of the main page in-game, and see if it matches the number it says in the “GameVersion” file of your Sims 4 folder. If they don’t match, change the number in the files to what it says in the main page

The number in “GameVersion” for me said the last patch number. Once I changed it to current patch it stopped giving me the disabled pop-up and everything’s back and working 

xSimanityx's avatar
xSimanityx
Rising Newcomer
6 months ago

Thank you! 🤗

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,577 PostsLatest Activity: 3 hours ago