fantasytears Your laptop should be able to run Sims 4 just fine, even on ultra graphics settings, as long as it's holding together mechanically. But one thing to check, given its age, is the temperatures you get while playing. If you'd like to take a look, download hwinfo (it's free, and the portable version is fine). Restart your computer, open it, choose Sensors Only, and let it run while you're playing.
Hwinfo records the maximum readings as well as the current ones, so you can alt-tab to it to see how hot your CPU and GPU have been while playing. There are a LOT of sensors, but for now, you can ignore most; just look at the CPU Core and Package values and the GPU Core and Hotspot (if it exists) values, and let me know what you see.
Your new dxdiag lists a pile of failed Windows updates, nothing else interesting.
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