Forum Discussion

angie_sara's avatar
angie_sara
5 years ago
Solved

[CURRENT ISSUE] Game won't Open says "already Running"

My sims game wont even open or load since I updated the Nov 2020 patch.  I removed all Mods and CC in a back up folder - Mods folder is completely empty and updated my game.  I tired to open my g...
pc
himanshi11's avatar
himanshi11
4 years ago

 I have downloaded the game today itself and when I try to open it, it shows that the game is already running issue, I have tried everything given on various threads but nothing seems to work and the problem remains unchanged. I tried the technical support team too and tried their steps too but they didn't work either. Please help as it seems that I have wasted my money because I haven't even had a chance to play it yet.

  • himanshi11's avatar
    himanshi11
    4 years ago
    @crinrict can you help me too please, I just downloaded the game yesterday and was very excited to play but it won't work. I don't have any antivirus software except windows defender. However, my problem is a bit different whenever I open the game it shows that the game is already running. I have tried everything from the 2017 thread but that doesn't seem to work. I even contacted the technical support who made me clear cache, update driver, set exclusions, repair origin and I even tried to reinstall the game. But nothing worked
    you seem to help a lot of people so please help me too
    • crinrict's avatar
      crinrict
      Hero+
      4 years ago

      @himanshi11 Do you have ransomware protection on in defender ?

      I merged all your several post into this main thread.

      • himanshi11's avatar
        himanshi11
        4 years ago

        @crinrictyes i do and under that I see controlled folder access to which I had set exclusions and when that didn't work turned it off

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