Forum Discussion

Hero+

7 years ago

[CURRENT ISSUE] Several Issues after incomplete Installation

Update If you are on a Mac, please use this thread: 'Game Data Incomplete' and Grey Llama Thumbnails Replace Lots Steps there are a bit different as the repair on Mac currently only repairs the...

graphics

guides

secrettoh

7 years ago

After the recent sims 4 update, my sims 4 won't work. It's showing up really weird. I took out all of my cc and mods so its not either of those. I had to download legacy edition and that didn't help either. Someone please help me out here :/ I attached some pictures of what it looks like

kreatora
Hero (Retired)
7 years ago
@secrettoh

Is your mods folder completely empty? For example, didn't you leave there a poses to the Gallery or a few CC?
These graphical errors on screens occurred in several players in the game after the patch but they disappeared after fixing the game in Origin.
Origin/ My games library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.

If it will not work try doing a factory reset as described in this post:
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

I don't work for EA
- livrichh
  6 years ago
  Before you repair, do you have to drag the Sims 4 folder out of the Electronic Arts folder and then onto your desktop? When I left the Sims 4 folder how it is and just hit repair, it didn't change anything.