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thesurferboi's avatar
thesurferboi
Seasoned Newcomer
17 days ago

Game crashed twice after glitchy gameplay

On my PC, the EA app failed to launch multiple times; even when turned into offline mode, Sims 4 wouldn't open. Once I restarted my computer, I got the game to run, but each option was very slow and glitchy, clicking the mailbox, for example, took several seconds to launch the 'pay bills' etc options. the Sims 4 window suddenly closed after about five minutes of very slow, glitchy gameplay. After opening the game again, it closed after just a few seconds of playing. Since the last update, my game has been very glitchy and slow, with many items in build mode having a green ring indicating I can place it down, and nothing in the way or on the walls, but when I try to place them, I get an error message. I have no mods installed. 

cc or mods removed
crashing

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    16 days ago

    Hi thesurferboi​ 

    Could you post your Computer's DxDiag?

    • Press Windows-Key + R
    • Type: DxDiag
    • Click on Save all Information.
    • Attach the Text File to your post
  • thesurferboi's avatar
    thesurferboi
    Seasoned Newcomer
    3 hours ago

    I'm just seeing this now, haven't played the game since. When I loaded it up, it kept glitching heavily (lag on every single mouse click, no reactin to prompts like make a meal, etc,), and crashing. Can't play it for longer than five minutes, and if I can, it crashes and doesn't save. 

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