[CURRENT ISSUE] Sims 4 already running
Overview
jump to: Workarounds
This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts. It can also be triggered by outdated or...
Forum Discussion
No threats detected.
Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 4/17/2024
Scan Time: 4:59 PM
Log File: 2b188388-fd0e-11ee-b5f5-a44cc8439b26.json
-Software Information-
Version: 5.1.2.109
Components Version: 1.0.1214
Update Package Version: 1.0.83563
License: Trial
-System Information-
OS: Windows 10 (Build 19045.4291)
CPU: x64
File System: NTFS
User: LAPTOP-Q3S7TTJ0\birdie
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 256683
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 2 min, 58 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
File system: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 0
(No malicious items detected)
Registry Value: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 0
(No malicious items detected)
File: 0
(No malicious items detected)
Physical Sector: 0
(No malicious items detected)
WMI: 0
(No malicious items detected)
(end)
@ikcuts The Malwarebytes scan was very short considering how much data is on your C drive. Are you totally sure you chose a custom scan and that you checked the box for the C drive? Malwarebytes has changed its setup since I wrote my instructions; now you need to click the three dots to the right of the Scan button, choose Advanced Scan, choose Custom Scan, check the boxes on the left, and check the box for C on the right.
Solved. Local disk > Program files > Electronic Arts > EA Desktop > EA Desktop > scroll down to EA Desktop application and run as administrator
Community Highlights
- EA_Cade11 months ago
Community Manager
