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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

[CURRENT ISSUE] Sims 4 already running

Overview jump to:  Workarounds This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts.  It can also be triggered by outdated or...
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crashing
guides
launching
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@Safalinz  If OneDrive is running on your computer, please pause syncing.  You can see the option by right-clicking the cloud icon in the lower-right corner of the screen.

If that doesn't help, or OneDrive isn't active (and please check even if you never use it), please move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and try again to play.

If that doesn't help etiher, please let me know what antivirus you use.

Safalinz's avatar
Safalinz
2 years ago

the second one worked!!

thank you so much!!

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