Forum Discussion
I just got a new PC recently and I tried to start up sims 4 on it, but this message keeps popping up. I’ve done everything that I’ve seen from old posts about it online. I’ve done a clean uninstall with Revo, got rid of it completely. Reinstalled and still the same issue. And I even tried to do the launch in DirectX 9 mode thing. But when I press manage on the sims 4 in the EA app, all I see is “manage add-ons”. There is no view properties option.
ChristianPog Please install the Media Feature Pack for Windows 11 N:
This contains various resources that N versions of Windows don't have installed by default. Restart your computer after installing and before trying to play.
You shouldn't need to run Sims 4 in DX9 mode. But if you'd like to know how to do so in general, Steam installs are covered here:
DirectX 11 (DX11) for The Sims 4 - A Step-by-Step Guide | EA Forums - 11811172
- ChristianPog5 months agoSeasoned Newcomer
Yeah I installed the media pack and it did end up working! Thank you so much. I’m going to probably reinstall windows with just 11 and not N. Thank you a lot for replying