@celinette1976 Are these backups you made yourself, or the game's backup copies of your saves, or something else? If you made the copies, where did you store them? Please also let me know whether your computer runs Windows or macOS.
Hello,
This is the backup of my sims 4 family after playing.
Usually, I save my game after playing. And when I come back, I pick up where I left off.
But I can no longer resume the game because it has disappeared.
My computer runs with windows.
Thanks for your help.
CELINETTE 1976
@celinette1976 I've merged your posts with the master thread for disappearing saves and other user content in Windows. Please see the first post on page one, which covers every cause we know about currently.
Hello,
I found a sims 4 file in my documents folder.
But how do I get this data back into the sims 4 game?
Have a nice day
Céline
@celinette1976 Find the exact file path to the folder the game is reading:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
Put the save inside the saves folder inside the correct Sims 4 folder. Make sure it's named properly, as covered in the first post.
@AmusedWolf91145 It sounds like you didn't completely get rid of the effects of OneDrive. I've merged your post with the master thread for issues with disappearing or nonworking user content, including those caused by OneDrive. Please see the first post on page one, in particular this section:
to see how to fix your current setup.
The problem has been solved. It was due to a lack of memory in my onedrive. This prevented complete synchronisation with sims 4.
The risk is to have another problem when my onedrive is full.
How can I anticipate this problem?
