So I had that issue with the unable to start notifications, got that fixed, then I got that "An update is required to launch this game..." notif, it ended up going away somehow and I opened my game but it gave me all those "Welcome to *pack name*" pop ups with all my packs and I thought it was weird but when I tried to enter my game all my saves were gone. Does anyone know how to fix it? I have a feeling it has something to do with this new pack release or the "An update is required..." notification. Help please.
@mko060811 I've merged your post with the master thread for disappearing saves and other user content. Please see the first post on page one.
Hey, I am hoping you can help me. The screenshot you posted in the beginning of this thread (with the "Slot_000000020 and Slot_000000020-Copy") is exactly what I am experiencing now. OneDrive has been a nightmare for me when it comes to the Sims 4
@HushPuppy305 The file labeled Slot_00000002.save should be usable as long as there aren't any other characters in the name. The one with -Copy in it can be used too if renamed to the proper format. But make sure to change its number too so that it doesn't conflict with the original.
All saves need to go into the folder the game is reading. Here's how to find it:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
Thank you for that advice. I am still unsure how to go a about fixing my game. For context, I downloaded a lot from the gallery. After placing the lot and saving the game, I noticed that the game would be stuck in the loading screen after going back into manage worlds. I had to force close the Sims to get out of it. After trying to go back in and seeing that it was stuck on the loading screen, I exited the game and turned on OneDrive thinking that maybe it needed to back up the lot that I downloaded. What a big mistake, because after that, I couldn’t find any of my saves. After looking for the location path and moving some folders around, and copying the Sims four to a jump drive, I noticed that the saves are now duplicated and say copy for the slots. Same thing for the trays. I added screenshots of what I see. And the path shown is the one that was displayed in-game after following your steps to find it.
@mko060811 Glad to hear you fixed it.
@MrsB15 I've merged your posts with the master thread. Please see the first post on page one.
@HushPuppy305 The first screenshot doesn't show properly for me, but for the second one, I'd move the entire Tray folder out, let the game generate a new one, and move over only the properly-named files, nothing with Copy in its name. If the saves folder looks like that, I'd do the same. If it's easier, start with a subset of these files. Don't delete anything yet; this is just to see what shows up.
And again, saves need to be named Slot_ followed by an eight-digit hexidecimal (0 to 9, a to f) number followed by .save , with nothing else in the name. The files that end in .verx are backups of the save with the same number, so keep those for now in case you need one of them.
@puzzlezaddict I have done the saves folder but the trays folder has over 700 items in it. Is there an easier way to transfer them or do I have to sit and go through each file one by one? Also, I know you said that the saves files need to contain" Slot", an eight-digit hexadecimal number, and finally ".save", however, the most recent ones that occurred after my issue started are labeled as "Legacy.save". Does that mean anything?
