[CURRENT ISSUE] Sims 4 saves/user content disappearing (PC)

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missing content

MrsB15

1 year ago

Hi All,

I just downloaded the new LoveStruck expansion pack. When I opened the game, all of my previous content had been erased and it looks like I am starting the game from scratch. How can I get all my previous sims gameplay back?

puzzlezaddict

Hero+

1 year ago

@MrsB15 Does your computer run Windows or macOS? Each OS has a thread covering disappearing saves and other user content:

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/td-p/12475370

https://answers.ea.com/t5/Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared-iCloud/td-p/10242133

Let me know, and I'll merge your post with the relevant thread. You can ask for further help there.