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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

[CURRENT ISSUE] Sims 4 Unable to Start, Already Running

Overview jump to:  Workarounds This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts.  It can also be triggered by outdated or...
null
crashing
guides
launching
puzzlezaddict's avatar
puzzlezaddict
Hero+
3 months ago

Alaska5562​  Delete all the EA App shortcuts on your desktop, and create a new one by right-clicking EADesktop.exe located here:

C:\Program Files\Electronic Arts\EA Desktop\EA Desktop

If you haven't moved Documents to the correct location, you're still going to see the "already running" error.  What is the current location of Documents, according to the reg query command I gave you earlier?

Alaska5562's avatar
Alaska5562
Rising Traveler
3 months ago

It didn’t work still it keep saying I have EA app download already even though I deleted them

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