When I clicked on play it just came up a white square/box saying that data is missing or is damaged!? I have tried to repair several times and it doesn't work. So then I tried to reinstall but that doesn't work either. I don't have any downloaded mods or anything like that, just expansion packs from EA. Please help me!
@fippsi04 Try pausing OneDrive syncing, whether you actually use OneDrive or not. Right-click the cloud icon in the lower-right corner to see the option. If it's not there, OneDrive isn't running, and that's fine (and a good thing; please don't enable it).
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop; if it copies instead of moving, or you get an error when moving it, stop here and let me know.
Otherwise, when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
