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demjk's avatar
demjk
New Novice
5 months ago

Game shuts down during loading a save

My latest save crashes the game during its being loaded. It started after the download of B&H, when i noticed Nordhaven was double in my neighbourhood menu. To get rid of the double neighborhood (following this Re: [WORKAROUND] Maps from DLC appearing twice on Overview page | EA Forums - 11569833 )and some other bugs, which i cant work around, i removed the ts4 document order copied parts after parts back, repaired countless times,both with no save and partly saves and even re-installed my whole collection. 
Now there is still a save, that i can not recover ingame, while it loads my game shortly loads, stops the music and then without a error code it closes.

I have all EPs, all SPs and a good collection of kits. Normally I play on PC with mods but during my repairing and locating the buggy save, i removed every bit of non-official content and the problem still persisted. 

crashing
launching

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    demjk  What error do you see when trying to load this save?  Please post a screenshot.

    Please also let me know whether you can load a different household within the save.  If you try one in your current world and it doesn't work, try a different world.

    Your dxdiag shows you have very little free space on C, so it's a good idea to clear a bit more: 30 GB free should be fine.  Your other drives have plenty of space, so this shouldn't be too difficult.

  • demjk's avatar
    demjk
    New Novice
    5 months ago

    No Error code, just back to desktop. So i cant even access another household.

    I ll try to empty C

  • demjk's avatar
    demjk
    New Novice
    5 months ago

    Emptying C did not work. While i moved a 100 gb ordner, now the game takes ages to launch. i cleaned all mods and repaired, still longer than before hab patch.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 months ago

    demjk  I apologize for the late reply; I was away from the forums for a while.  Are you still seeing this issue?  If so, please try playing in a new admin Windows account and see whether it helps.  Make it local, as in, don't link it with your Microsoft account or any email address.

    If that doesn't make a difference, please post a new dxdiag.

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