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puzzlezaddict's avatar
puzzlezaddict
Hero+
3 months ago

[CURRENT ISSUE] Sims 4 Unable to Start, Initialization Error

Overview This error is almost always related to permissions: the game cannot access or create the Sims 4 folder in Documents > Electronic Arts.  This, in turn, is typically due to an overprote...
crashing
guides
launching
Tbk725's avatar
Tbk725
Seasoned Newcomer
9 months ago

Hi!

The Sims 4 has not been able to start for me since the most recent update. This error keeps popping up: Initialization Error at Startup [135dec40:984c6a38:00000077]. I have tried repairing the EA app, completely uninstalled and reinstalled the app, and restarted my laptop. I don't really know what else to do at this point lol

  • EricLane's avatar
    EricLane
    New Novice
    9 months ago

    I have error 135dec40:29f00e76:00000084:18a1dd51 since the update.  Glad to see it isn't just me...

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    9 months ago

    Tbk725  This error is typically antivirus-related, so please set exceptions in yours for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the entire Bin folder they're in.  Set an exception for EADesktop.exe as well.

    You may need to repair the game first.

    • Tbk725's avatar
      Tbk725
      Seasoned Newcomer
      9 months ago

      Hi!

      I believe my issue was that my EA/Sims 4 folder was saved in One Drive. I installed everything locally and the game is working now! Thank you for the suggestion though! 

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