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thuraski's avatar
thuraski
7 years ago
Solved

[CURRENT ISSUE] Spinning Camera issues

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.50.67.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Install the Release Preview build of Windows 10 May 2019 Update/19H1/1903 (18362.xxx) and attempt to rotate the camera, especially in free camera mode.
What happens when the bug occurs? The camera now has some sort of inertia, so changing directions while scrolling causes the camera to slow down, jump up/down, and only then go in the general direction you want it to go.
What do you expect to see? Normal camera behavior, as it was on the previous build of Windows.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installation of Windows 10 builds 18362.30 and 18362.53.

‌

I've tried this with my laptop trackpad, trackpoint, and a USB mouse, and the result is the same for all three.

pc
  • Boo_101102's avatar
    Boo_101102
    6 years ago

    @Boo_101102 Another Update: I use Reshade (which I never thought would be a problem) but after I tested my game and saw that everything worked, I added back my reshade. When I got back into the game, I started up a new save and the problem was back. So I quickly uninstalled reshade (from the Sims, not my computer), loaded the game back up, and everything was fine. I'm no tech guru, so I can't think of why Reshade would cause the game to act like that. But if anyone is having this same problem and uses Reshade, consider taking it out for a while. Maybe it'll solve your problem. Just thought I should share my experience!

    EDIT (crin)

    If this doesn't help, try the following

    • Turn off Origin-In-Game in Origin
    • Change you mouse sensitivity settings (proven mostly not working)
    • Make sure you have no mod-conflict.

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  • palithepancake's avatar
    palithepancake
    6 years ago

    Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.60.54.1020
    What expansions, game packs, and stuff packs do you have installed? Discover University, Cats & Dogs, City Living, Get Together, Outdoor Retreat, Holiday Celebration Pack
    Steps: How can we find the bug ourselves? It occurs in create a sim and build mode, I... don't really know why it happens so I guess if the bug isn't happening in your game, there's no way to cause it to happen.
    What happens when the bug occurs? This is possibly the most difficult thing to describe, but I will try my best. With the camera in build mode and create a sim (might happen in live mode, I haven't actually tried), it spins SUPER fast. When you try to rotate the camera, it spins super fast (to the point of being unplayable), almost as if the mouse sensitivity has been turned to max. Just a little nudge of the mouse and the camera goes flying. Now, say you were moving the camera to the left, and want to turn it right. It will spin left a few times before it finally spins right. Now, another create a sim bug: This but happens when I try to drag a sims features to modify them. Say I'm trying to modify their nose, it kind of acts (bare with me) kinda like your cursor is attached to the nose by a string. Again, unplayable.
    What do you expect to see? What I saw before this bug happened, the camera to be working normally, and for CAS to be working properly.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. I updated the game.

    ‌

    Removing and disabling CC and mods didn't work, I've never had a problem with CC or mods and I didn't download anything new prior to this issue.
    I've gotten assistance from a live chat but the instructions I received didn't solve the issue, sadly.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @palithepancake This issue is related to re-shader ? Are you using that ?

    Try turning off Origin in game. That should solve the issue.
  • auhbray24's avatar
    auhbray24
    6 years ago

    Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.61.15.1020
    What expansions, game packs, and stuff packs do you have installed? get famous, seasons, get to work, vampries, cats & dogs, dine out
    Steps: How can we find the bug ourselves? go into create a sims and move your sim
    What happens when the bug occurs? my sim spins uncontrollably
    What do you expect to see? my sim turning around normally
    Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
    Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

    ‌

    Please help I really want to make new sims but I can't with this bug ☹️

  • LokisMinx's avatar
    LokisMinx
    Seasoned Veteran
    4 years ago
    @thuraski Same - PS4 - All games/packs

    The only way to fix it is to switch off my controller & switch back on again.

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