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I had the exact same problem as you! I found out how to fix it!
After loads of hours of hard thinking I found out why it doesn't work sometimes. You see, when you add mods to the mods folder sometimes you make a duplicate of it on your desktop so its easier to put downloads in. (Im on a Mac) so what I didn't realize is that I was using the duplicate and not the real thing. To find the real thing go to documents>Electronic arts>Sims 4>Mods. If you are having a problem with them not loading in the game, the folder should show up empty (thats what happened to me. I kind of panicked but then realized what had happened xD) except for the resource file. then after that copy and paste the items into the real thing and then you have them! Hope you found this helpful. I hope its not to confusing either. Anyway, Have a good day!