Custom Content not showing up in The Sims 4

For me the downloads sims four shop isn't working and don't know why! Soooo frustrating. I downloaded like 20 things and it didn't apper in my create a sim!

@SavvyLDM

It's a little hard to tell but I assume that you downloaded some CC from somewhere? Did you read the install instructions where you got it?

@DianeMoney

Please read earlier replies in this thread.

Same! At first I had my CC in folders. After reading things on here I took them out and deleted the folders then went back into my game and checked if enable custom content was enabled and it is!!! TI have been playing the sims for a while now and the problem happened when the mods doc got put in the bin by mistake. I re - downloaded it and it restarted my whole game! I lost everything. I need HELP!!!

That's because you downloaded the free version!

@Thesimplesims

Please read previous answers in this thread.

This is exactly my problem!! I had cc on my mac which is currently in repair. So I decided to try downloading Sims on my old laptop which is a PC. It barely worked, but I managed to download it and also some cc. I made a mods folder (I can't remember if I made it myself on my mac or if EA made it automatically, but there was no mods folder made with the installation of the game this time, so I made on myself) and put all the cc in subfolders there. But when I start the game I have no cc. I've checked to make sure that it's enabled and it is. The problem could be the fact that my computer didn't save sims in an EA folder, but in an Origin Games folder. I have tried to swich and move and everything, but nothing is working.