Forum Discussion

Seasoned Newcomer

1 month ago

Solved

Deleted Files

Aloha, I logged onto my sims after over a year. My mods needed to be updates, so I downloaded the newest version. When I went to put it in the file, I also noticed that all of the mods had disappeare...

cc or mods removed

missing content

mods

puzzlezaddict
1 month ago
Selenaksantos Your computer absolutely does have a Sims 4 user folder somewhere when the game is open. If there was no folder and it couldn't create a new one, the game would throw and error instead of even starting to load. And since you keep getting notifications for the same mods, it's likely that folder is staying put wherever it is even after you quit.

Where exactly does the game itself say your user folder is? It would be easier for me to have an exact location when describing what to do. In the interim, open a File Explorer window, click This PC in the left panel, double-click the drive the game lists (probably C), and then open the successive folders you see in the game window.

The point is that while your computer has multiple Documents folders, and you may simply have been looking at the wrong one, going through File Explorer and manually opening each correct folder in sequence will get you where you need to go.

puzzlezaddict

Hero+

1 month ago

Selenaksantos It sounds like you're not looking at the location the game is using for the Sims 4 folder. As in, you had two folders and removed the one that wasn't being used. Here's how to find the right one:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

You wouldn't be getting errors from a mod that wasn't installed.

Selenaksantos

Seasoned Newcomer

1 month ago

puzzlezaddict Thank you for your response, I have absolutely no sims 4 file on in my documents, EA APP file, Electronics app file, Library, iCloud. If I uninstall and reinstall the game, it does not regenerate a new file. I have taken a look at the link you sent, ive done all the recommended things, and nothing is working. I appreciate any further help you can offer. . Id also like to mention, even though I have no sims file, when I open the game it still has a long list of mods. These are preventing me from being able to play because of the Nisa Error and to update one of the mods even though the files are no where on my computer.