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bstephensonn's avatar
bstephensonn
Seasoned Newcomer
3 days ago

Deleted my cache files and now all of my sims with cc are black.

Hi there, I followed the instructions exactly to delete the cache files from my game as it’s been really glitchy (with and without mods) anyways once I went back to my game after deleting the cache my script mods don’t appear at start up even though everything in the settings is checked on. Consequently it’s not recognizing my mods folder now and every sim is black. 

can someone please help I’ve spent hours troubleshooting and nothing is bringing them back. 

2 Replies

  • Try this please: 

    1. Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop.
    2. Run a Game Repair.
    3. Launch Sims 4. You should get no list of mods on launch, and you should have no option to load a previous save. Reset your Options.
    4. Start with New to test if your issue recurs in a new game.
  • bstephensonn's avatar
    bstephensonn
    Seasoned Newcomer
    21 hours ago

    Hey there :) how do you run a game repair? I don’t have EA or Steam, my boyfriend just has the cracked game. 

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