Heya @SimsWorldIT , @IndikoGL
Can you doublecheck that your laptop has the correct GPU selected for The Sims 4?
To set the default GPU for your application or game, you'll need to associate your games with it so your computer will know which GPU to use. (by default the option set is Let Windows decide)
- From Start Icon, type "Graphics Settings" and Click the results from System Settings.
- Click Desktop App.
- Browse your application. If your application is not on the list, you will need to browse for the folder where the .exe file is located.
- Clickon the application name/icon.
- Click Options.
- Set the application to your preferred GPU.
- Click save.