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Lou22Eva's avatar
Lou22Eva
Newcomer
3 months ago

DisplayName field Missing from Registry

Since the update today I'm being asked to sign in with your EA account to activate Displayname field missing from registry on this computer. I've logged in with both user name and e-mail address but nothing is working, what do I do? 

1 Reply

  • Lou22Eva  Please clear the EA App's cache:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    and repair the game (EA App > Sims 4 > Manage > Repair).  Then open the EA App as an admin: right-click the desktop shortcut and select "Run as administrator."  Try to launch Sims 4 from within the App.

    If that doesn't help, please uninstall the EA App with Revo Uninstaller (the free version is fine).  Use the Advanced scanning method when asked.  Restart your computer, download a fresh copy of the App installer, and run it as an admin.  Open the App itself as an admin too, once it's installed.

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