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fearvers's avatar
fearvers
Seasoned Newcomer
2 days ago

Duplicate worlds showing in "manage worlds" for packs i don't own

Hi everyone,

 

I have a weird issue in The Sims 4.

in Manage Worlds, I see two copies of the Jungle Adventure world and Outdoor Retreat world — but I don’t actually own these packs.

One version of the world is completely empty (nothing in it).

The other version asks me to buy the pack.

I checked in the EA App: I don’t have these packs downloaded or partially installed.

I already tried:

✅ Repairing the game

✅ Deleting the localthumbcache and cache folders

✅ Checking for any paused downloads

✅ Running the game without mods

But I still see two copies of each world.

is this a known bug? Will it cause any problems in my game?

 

Thanks a lot for any advice!

 

1 Reply

  • fearvers​  This is definitely odd.  I've seen it plenty of times when people DO own the content, and in that case it's usually that the player has launched the game while the corresponding pack was still installing.

    So I have a couple questions for you.  One is whether all saves are affected or only this one.

    The other question is whether you've ever owned or had access to this content.  A while back, Outdoor Retreat was available to claim for anyone who opened the game in a small window of time.  Jungle Adventure was free from Epic Games, along with a stuff pack and kit.  So what you've described could conceivably happen if you briefly had access to these packs, or your save did.  Is it possible that you opened the save while signed into someone else's EA account, or someone else used your computer and opened the save while using their account?  The EA App would notice that the new user owned packs that weren't installed and start downloading them.