ea app not opening the sims 4
Hi, I tried reporting an error issue in the beginning of the week but haven't heard anything. I haven't been able to access the Sims 4 since February 11th. its been almost a week and nothing has chan...
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@Ardruna Remove or rename the new Sims 4 folder, then try to launch the game again and see whether it works. If not, please run the Command Prompt command again to confirm that your computer's Documents directory is still in the correct location:
C:\Users\your username\Documents
If Documents is still where it belongs and you can't play even after removing the newer Sims 4 folder, please post a new dxdiag. Please also let me know what antivirus you use.
So, happy news, I was able to get it to work! I was able to isolate the specific file that seemed to be tripping things up (a piece of CC accessories, oddly enough), and now it seems to be running normally again.
How were you able to determine what CC was causing the issue? Haven't been able to play for the last few days and have tried pretty much everything suggested. I'm an not very computer savvy but anything you can share to get my game back working would be greatly appreciated. Thanks.
It's an old, old file I had that must have gotten corrupted or no longer be supported (specifically a "D&M_Spiked_Punishment_Collar.package" from 2010). That said, there may be more to this than meets the eye. Thinking it was solved with the one file isolated, I turned my OneDrive back on, and it took a bit for things not to be weird, but fingers crossed it's fixed.
Also, I isolated it mostly though trial and error. I re-added my mods/CC in small batches and kept loading up the game until it replicated the "not launching" error and then isolated the problem file.
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