EA App Required Now?

"aileen500;c-18232348" wrote:
I have not been able to INSTALL the EA App, it downloads just find, then after attempting to install, EA gives me an error message and I send the report to EA, as suggested. I have not been able to play Sims 4 for over a week now, so my main concern is when will EA finally allow ALL their customers to use this app instead of Origin to play the game. I am frustrated beyond words and I see many other people are in the same boat as I am. Often wonder why paying customers are either forced to change to a new launch app or EA is not interest in accommodating these issues. I also feel that I should NOT have to jump through hoops to have an app installed onto my computer, which meets all requirements by EA. If there is someone out in our Sims community that can offer me any suggestions, I would appreciate it. Hope everyone who can play Sims 4 is enjoying themselves

Heya,

Can you share the EA Error Reporter ID here please? I'd like to send that along to some teams here so we can take a look.