EA App works but mods and cc don't.
I bought a gaming PC yesterday so this is all a very fresh install. I installed the EA App and from there I loaded 54 Sims 4 EP, GP, SP, and Kits. The game itself, runs beautifully, and I've not enco...
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@ReikiKat What I'd really like to know is what folder Windows is using for the default location of Documents. This is how you'd change it if necessary:
https://www.tenforums.com/tutorials/74952-move-location-documents-folder-windows-10-a.html
Sims 4 is supposed to use this default location, although the game may not switch over if you change the location after installing. (It's kind of hit or miss.) Point is, if Windows is pointing Documents to the Public folder, this is unsurprising. If Windows is still using the correct folder, then the game is being very weird.
When you say you reinstalled the game and the data went into the Public folder, do you mean that the user data (saves, mods and cc, etc.) is in Public, or the game's program files themselves are in Public? If the latter is true, that could explain why Sims 4 isn't launching. So please let me know where it's installed.
Please also let me know what antivirus you use, if any.
I also want to say that this is entirely fixable, all of it. So while it's totally reasonable to be frustrated, there's no reason to give up.
I tried to change the location of the file. It will let me put my cursor anywhere within the path and even highlight the path, BUT it will not let me alter the path in any way, shape, or form. See pic below.
@ReikiKat In your screenshot, you're viewing the properties of Public Documents, not Documents. While this might seem like a meaningless distinction, it may matter here: the location of Public Documents is what it is by definition (and can't be changed), whereas the location of the user Documents folder can be moved. So please open the Properties window by opening a File Explorer window, clicking This PC, and right-clicking the Documents icon in the main part of the window, NOT the left panel, as shown in step 3 of the guide I linked.
The idea here is that you're asking Windows to show the properties of the user profile's default Documents location, which happens to point to the Public Documents folder, rather than asking about the properties of the Public Documents folder itself. I don't actually know whether this is the problem here, and I can't test because I haven't moved my Documents directory. But it's worth trying just in case.
If you have Windows 11, the process is almost the same as in Windows 10, but you have more options, as shown here:
And if you want to skip this whole process, just create a new admin account and move your files to that account's Documents folder. Make it a local account, as in, don't link it with a Microsoft account, and grab whatever you want out of Public Documents (which will be accessible from any account) when you're ready to test the game.
As you can see in this screenshot, my Documents folder does not have a tab anywhere in it for Location; therefore, no way to change it.
@ReikiKat That is definitely odd, I mean that Properties tab is supposed to be there any time you're viewing the user profile's Documents directory. What version of Windows are you running? You could try running the BAT file provided in the guide for Windows 11 if you want. Or, like I mentioned, you could create a new admin account and use that.
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