Hey @puzzlezaddict I am sorry for the delay, busy days here...
Following your suggestion, I am stucked at step "Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards." There is a update but my windowns is not updating, even if there is a update to be done...
When find a updtae the download progress stay stucked at 6% and nothing happens, looks something in windows is not working properly, I have tried to uninstal last updates and install again but no success.
If reinstall the windows can be needed as a resource, I can do it...
@ricardoolialv Rather than reinstalling Windows, try a repair install, which is somewhat less thorough but also doesn't delete any of your data. Here's how to do it:
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
If you get to step 13 and are NOT asked to keep personal files and apps, back out and start over.
puzzlezaddict I took this way as you suggested but believe or not it doesnt works, I got a fault after the end of the procedure.
It says the installationd faulted on phase FIRST_BOOT with an error during the operation SYSPREP_SPECIALIZE.
I see the Windows reinstalling is imminent.
Sorry the language is portuguese :)
